Policy and Procedure

Call Us To Do It, LLC.

POLICIES AND PROCEDURES: SECTION 14

Client Handbook

 

OUT OF THE STATE OF WEST VIRGINIA CLIENTS

 

Commercial Property Management/Client

 

Definition: Out of State Commercial Property Management/Client is a non-West Virginia that may or may not be Licensed to do business within the state of West Virginia but represent the property own of the property located in the State of West Virginia.

 

Due to the nature of the Out of State Business, special policies and procedures have been drafted and adopted due to certain uncontrollable, non-addressable and outside judicial jurisdictional circumstances.

 

ESTIMATES

All Estimates are charged a $45.00 Estimate fee.

1.       All Estimates Requested by Out of State Commercial Property Management Companies must be paid in advance before the Estimate is scheduled to be Performed.

2.       Estimate fee is subtracted from the Estimate if the Client hires our company to perform the Job/Project and/or Job Service Ticket.

 

Job/Project, Job Service Ticket, Lawn & Garden Maintenance (LYM) and Maintenance Service Agreement

1.       Job/Projects are paid in full accompanied by a signed Job/Project Agreement prior to the execution of the Job/Project Agreement schedule.

2.       Job Service Tickets are paid in full prior to the execution of the Job Service Ticket schedule.

3.       Lawn & Garden Maintenance (LYM) is paid no more than 3 business days out from the date the billing/invoice was emailed.

4.       Maintenance Service Agreements are paid in advance monthly in accordance with the written Maintenance Service Agreement.

 

COMMERCIAL RATES AND RELATED FEES

Operation Hourly Unit Rate = $145.00

Operation Unit Pricing

Transportation Fee is applied from the Office to the Job/Project and back to the Office.

Environmental Disposal Fee

Special Company Equipment Usage

Administration Fee 3%

Salesperson Commission 8%

Office Staff 5%

West Virginia State Sales Tax 6%

City Sales Tax (If Applicable) .5% to 1%

City B&O Tax (If Applicable) 2%

City Surcharge (If Applicable) $2.00

 

Warranty

Most of all Major Work Performed is accompanied by a Written 2 Year Limited Warranty.

Job Service Tickets warranties are typically between 90-to-1-year limited warranty.

Lawn & Garden Maintenance (LYM) 0-to-30-day limited warranty.

 

Commercial Property Owner/Client

 

Definition: Out of State Commercial Property Owner/Client is a non-West Virginia resident but is owner of the property located in the State of West Virginia.

 

Due to the nature of the Out of State Business, special policies and procedures have been drafted and adopted due to certain uncontrollable, non-addressable and outside judicial jurisdictional circumstances.

 

ESTIMATES

All Estimates are charged a $45.00 Estimate fee.

1.       All Estimates Requested by Out of State Commercial Property Management Companies must be paid in advance before the Estimate is scheduled to be Performed.

2.       Estimate fee is subtracted from the Estimate if the Client hires our company to perform the Job/Project and/or Job Service Ticket.

 

Job/Project, Job Service Ticket, Lawn & Garden Maintenance (LYM) and Maintenance Service Agreement

1.       Job/Projects are paid in full accompanied by a signed Job/Project Agreement prior to the execution of the Job/Project Agreement schedule.

2.       Job Service Tickets are paid in full prior to the execution of the Job Service Ticket schedule.

3.       Lawn & Garden Maintenance (LYM) is paid no more than 3 business days out from the date the billing/invoice was emailed.

4.       Maintenance Service Agreements are paid in advance monthly in accordance with the written Maintenance Service Agreement.

 

COMMERCIAL RATES AND RELATED FEES

Operation Hourly Unit Rate = $145.00

Operation Unit Pricing

Transportation Fee is applied from the Office to the Job/Project and back to the Office.

Environmental Disposal Fee

Special Company Equipment Usage

Administration Fee 3%

Salesperson Commission 8%

Office Staff 5%

West Virginia State Sales Tax 6%

City Sales Tax (If Applicable) .5% to 1%

City B&O Tax (If Applicable) 2%

City Surcharge (If Applicable) $2.00

 

Warranty

Most of all Major Work Performed is accompanied by a Written 2 Year Limited Warranty.

Job Service Tickets warranties are typically between 90-to-1-year limited warranty.

Lawn & Garden Maintenance (LYM) 0-to-30-day limited warranty.

 

STATE OF WEST VIRGINIA CLIENTS

 

Domestic Commercial Property Management/Client

 

Definition: Domestic Commercial Property Management/Client is a West Virginia that are Licensed to do business within the state of West Virginia but represent the property owner that may or may not be a West Virginia Resident of the property located in the State of West Virginia.

 

ESTIMATES

All Estimates are charged a $45.00 Estimate fee.

1.       All Estimates Requested by Domestic Commercial Property Management Companies must be paid in advance before the Estimate is scheduled to be Performed.

2.       Estimate fee is subtracted from the Estimate if the Client hires our company to perform the Job/Project and/or Job Service Ticket.

 

Job/Project, Job Service Ticket, Lawn & Garden Maintenance (LYM) and Maintenance Service Agreement

1.       Job/Projects are paid in full accompanied by a signed Job/Project Agreement prior to the execution of the Job/Project Agreement schedule.

2.       Job Service Tickets are paid in full prior to the execution of the Job Service Ticket schedule.

3.       Lawn & Garden Maintenance (LYM) is paid no more than 3 business days out from the date the billing/invoice was emailed.

4.       Maintenance Service Agreements are paid in advance monthly in accordance with the written Maintenance Service Agreement.

 

COMMERCIAL RATES AND RELATED FEES

Operation Hourly Unit Rate = $145.00

Operation Unit Pricing

Transportation Fee is applied from the Office to the Job/Project and back to the Office.

Environmental Disposal Fee

Special Company Equipment Usage

Administration Fee 3%

Salesperson Commission 8%

Office Staff 5%

West Virginia State Sales Tax 6%

City Sales Tax (If Applicable) .5% to 1%

City B&O Tax (If Applicable) 2%

City Surcharge (If Applicable) $2.00

 

Warranty

Most of all Major Work Performed is accompanied by a Written 2 Year Limited Warranty.

Job Service Tickets warranties are typically between 90-to-1-year limited warranty.

Lawn & Garden Maintenance (LYM) 0-to-30-day limited warranty.

 

Residential Property Owner Client

 

Definition: Residential Property Owner Client is a West Virginia Resident who is the owner of Residential Property.

 

ESTIMATES

All Estimates are charged a $35.00 Estimate fee.

1.       All Estimates Requested by Residential Property Owner must be paid in advance before the Estimate is scheduled to be Performed.

2.       Estimate fee is subtracted from the Estimate if the Client hires our company to perform the Job/Project and/or Job Service Ticket.

 

Job/Project, Job Service Ticket, Lawn & Garden Maintenance (LYM) and Maintenance Service Agreement

1.       Job/Projects that exceed $500.00 are paid in accordance to the accompanied by a signed Job/Project Agreement prior to the execution of the Job/Project Agreement schedule.

2.       Job Service Tickets are paid in full prior on the time of completion of the Job Service Ticket schedule.

3.       Lawn & Garden Maintenance (LYM) is paid no more than 3 business days out from the date the billing/invoice was emailed.

4.       Maintenance Service Agreements are paid in advance monthly in accordance with the written Maintenance Service Agreement.

 

RESIDENTIAL RATES AND RELATED FEES

Operation Hourly Unit Rate = $125.00

Operation Unit Pricing

Transportation Fee is applied from the Office to the Job/Project and back to the Office.

Environmental Disposal Fee

Special Company Equipment Usage

Administration Fee 3%

Salesperson Commission 8%

Office Staff 5%

West Virginia State Sales Tax 6%

City Sales Tax (If Applicable) .5% to 1%

City B&O Tax (If Applicable) 2%

City Surcharge (If Applicable) $2.00

 

Warranty

Most of all Major Work Performed is accompanied by a Written 2 Year Limited Warranty.

Job Service Tickets warranties are typically between 90-to-1-year limited warranty.

Lawn & Garden Maintenance (LYM) 0-to-30-day limited warranty.